As a Canadian family-owned small business, we’re always grateful to hear from you.
To help us respond faster, please choose the best option below.

Customer Care
For order questions, tracking, delivery issues, missing items, or product help, email care@eqstate.ca.
We reply within 1 business day during business hours: Monday to Friday, 9 AM to 5 PM.

Wholesale, Gifting & Partnerships
For wholesale inquiries, spas, cafés, corporate gifting, events, press, media, or local partnerships, email connect@eqstate.ca.
Tell us a little about what you’re looking for. Where there’s a fit, we may follow up to schedule a call, send more information, or provide a quote.

Creator Collaborations
For UGC, influencer, affiliate, or creator collaborations, email social@eqstate.ca.
We review creator messages with care, but may not be able to reply to every request. If there’s a fit for an upcoming campaign, we’ll be in touch.

General Inquiries
Not sure where your message fits? You’re welcome to use the form below.
For faster support, please use the email above that best matches your request.