Contact information

A real person reads everything you send.

There is no chat bot on this site. Order questions get an answer within 1 business day, Monday to Friday, 9am to 5pm ET. Choosing the right inbox below is the fastest way to get a useful reply.

Orders and customer care
Tracking, delivery, cancellations, refunds, exchanges, damaged or missing items, and questions about a tea. Email care@eqstate.ca and include your order number.

Creator collaborations
UGC, influencer and affiliate partnerships. Email social@eqstate.ca. We work with creators based in Canada, in tea and wellness, and we follow up where there is a fit with an upcoming campaign.

Wholesale and partnerships
Wholesale, cafés, spas, hotels, corporate gifting, events and press. Email connect@eqstate.ca.

Not sure where your message fits? Use the form on our contact page.

EQ State Tea, Oakville, Ontario, Canada.